Thanks to the modular structure and flexible setup and configuration options, membra provides the perfect solution for organizations of any type and size. The more complex your requirements and structures are, the more you will recognize the many advantages of membra.
Yes, we support you intensively in designing your individual membra setup and in integration into the existing system landscape. Our experienced Customer Success Managers help you with planning, selecting the required modules and implementing them in your company.
We accompany you beyond implementation, offer training if needed and stand by your side with advice and support in the long term.
Countless business processes can be mapped with membra. Our most popular time management modules are classic time tracking, leave and absence management, shift planning and time accounts. You can request a comprehensive overview of our services here:
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Yes, the unique structure of our software solution enables a very high degree of individualization. Your membra setup can be configured down to the smallest detail, so that all individual requirements and processes are taken into account. Your personal Customer Success Manager helps you with the definition and implementation of special regulations, special responsibilities, special calculation methods and individual access rights.
Works councils love membra! The recording of working hours serves to protect employees, for example to ensure compliance with the regulations on breaks and rest periods in the Working Time Act. Works councils are regularly enthusiastic that with membra the legal requirements can be perfectly mapped without performance monitoring. Through the precise allocation of access rights, managers always only get access to the personal data that is intended for them.
Yes, membra GmbH is headquartered in Wörrstadt (Rheinhessen).
Your data is stored on certified servers in Germany.
Yes, as a data processor we attach the highest importance to protecting your data. Of course, we comply with all requirements and guidelines of the GDPR and the ECJ ruling on mandatory working time recording.
We process your data during our customer relationship exclusively for the contractually agreed purpose. No other use or disclosure of your data takes place. After your cancellation, there is no further interest in your data on our part, but we are obliged to store some of it for a certain period of time. After expiry of the statutory or contractually regulated retention periods, your data will be completely deleted.
Yes, since we act as a data processor for you, we must jointly conclude a data processing agreement (DPA). We already have a well-developed and proven DPA that can be modified if needed.
Yes, you can request an export of all your data at any time. Many datasets, evaluations and overviews can also be easily exported from membra yourself.
The comprehensive rights management allows you to assign group-specific and even user-specific viewing and editing rights, so you can decide which users have access to which data. The personalized login with personal email address and password prevents misuse.
Yes. For additional protection of personal data, we generally recommend all users, especially superadmins (usually managers with extensive insights and rights) to activate two-factor authentication.
Yes, entries and changes can be tracked in detail via the editing history.
Yes, regular backups as well as function and security updates are performed.
The contract term begins with commissioning and is valid indefinitely. After the agreed minimum term (usually 12 months), the cooperation can be terminated with the notice period selected at the conclusion of the contract. There are three variants:
Yes, a cancellation can refer to individual services or to the entire cooperation.
membra is open to all interfaces to make integration into your system landscape as uncomplicated as possible. We already have many standardized interfaces to the most common programs in use and regularly develop new interfaces to the existing applications of our clients.
Yes, of course various custom exports can be created in membra. There are also many options to import existing data into membra.
Our experts advise and support you and your project from the very beginning. Through our flexible integration options and with the right interfaces, we manage to ensure that your applications all communicate with membra and that your processes are significantly simplified.
We at membra are fast without sacrificing quality or security aspects. We have found that the time between booking and go-live depends significantly on the requirements and decision-making speed of our clients. We have never had to postpone a jointly agreed go-live date.
During the cooperation, we regularly receive briefings from our clients on individual requirements, which our onboarding team implements immediately. In test rounds and feedback discussions, these are continuously optimized until the desired state is achieved.
No, since membra is a cloud solution, you benefit from regular and automatically deployed function and security updates. These occur seamlessly in the background and are rarely noticed by users.
Yes, of course we offer free client-specific introductory events. These are usually aimed at users with extensive tasks, rights, insights and application options. The majority of your workforce will get along very quickly with our applications even without instruction, as membra is clearly structured and intuitively controllable.
You can reach our premium support at any time by email with a 24-hour feedback guarantee. You can reach us by phone Monday to Friday from 9 am to 5 pm.
Yes, as a client you will be assigned a personal Customer Success Manager who will support you throughout the entire cooperation and is available to you as a central contact person for all concerns.
No, as a cloud solution, membra can be used from any internet-enabled device. A software download or the installation of an app is not required. However, for more comfortable operation, it is of course also possible to download our apps from the app stores.
You can use membra with any internet-enabled device (smartphone, tablet, PC, terminal, etc.). Recording working hours is also possible via terminals.
membra can be used with all common browsers (e.g. Firefox, Chrome, Safari, Internet Explorer, etc.). We recommend using Mozilla Firefox.
Yes, membra is child's play and intuitive to operate, so even user groups without an affinity for digital applications can quickly get the hang of it.
Working hours performed can be recorded via computer, mobile via smartphone and tablet, or on-site with transponder or fingerprint at the terminal. If needed, time entries can also be recorded or changed retrospectively and booked to individual cost centers (e.g. projects, customers, orders, etc.).
Yes, in membra both the statutory regulation and individual rules regarding an automatic break deduction can be stored.
To limit fraud possibilities, there are various options in membra: geo-fencing, photo verification, RFID scan, QR code verification and many other security features can be set up upon request. Current case law and data protection guidelines must be adhered to. Please feel free to contact us, we will find the right solution for you.
Yes, if needed, a detailed editing history is available to your selected users.
Yes, as experts in digital time management solutions, we are the ideal contact for all companies with international locations, subsidiaries and employees who regularly travel on business trips.
Yes, all modules in membra interlock. Through the permanent comparison of all available information, recorded data can be checked and processed immediately. At the same time, automatic alarm functions and reminders can be set up.
Yes, in our shift planning module all individual requirements can be mapped.
Yes, shifts as well as rolling and revolving planning structures can of course also be created for our shift planner.
Yes, all required information can be stored, recorded, queried in membra and used for perfect shift planning.
Yes, all modules in membra interlock. Through the permanent comparison of all available information, recorded data can be checked and processed immediately. At the same time, automatic alarm functions and reminders can be set up.
Yes, for all approval processes in membra, rules for automatic review and approval can be stored.
The most common absence reasons are stored in membra by default, such as: sick, parental leave, maternity protection, child sick, etc. If needed, additional absence reasons can be stored.
Yes, in membra the sending of automatic system emails for warning or information can be set up for all needed cases. In addition, SMS messages can be sent if needed.
Yes, worldwide holiday regulations can be mapped in membra.
Yes, the most important overviews and reports are already included in the standard setup. Upon request, further individually adapted statistics can be created and exported.
Yes, all modules in membra interlock. Through the permanent comparison of all available information, recorded data can be checked and processed immediately. At the same time, automatic alarm functions and reminders can be set up.
New users can be created and activated in the "Manage users" section, see also Helpsheet Activate Login
A new password can be requested at any time on the login page, see also Helpsheet Forgot Password
Please check your spam folder. If a new activation email should be sent, enter the corresponding email address on our login page and then click on "Forgot password", see also Helpsheet Activation Email
There are various ways to implement the membra login quickly and easily. In the app (smartphone, tablet), password entry can be replaced by Face ID and Touch ID, among other things. In the browser (PC, Mac), for example, our special lightning login can be activated. You can find detailed information about the advantages and setup of the various options in our Helpsheet membra Login Options
Leave entitlements can be stored and changed in the "Manage users" section, see also Helpsheet Leave Entitlement
Target hours can be stored and changed in the "Manage users" section under "Contract details", see also Helpsheet Target Hours
By default, automatic break calculation is configured according to the regulation described here, see Helpsheet Automatic Break Calculation. This regulation can be changed upon request.
Yes, we will set up your membra setup the way you need it.
Since no installation or similar is performed on end devices, our application is compatible with all common terminals. It is important that the device settings can be edited to specify which parameters are transmitted how and where. All recorded punches are transmitted directly online to our system and can be displayed and processed in membra. Of course, we support our clients with configuration if needed.
Yes, we have a cooperation with datafox, an established German manufacturer whose devices we have exclusively had positive experiences with so far.
We deliver the ordered datafox terminals to our clients fully configured, ready-to-use and free of charge to a desired address in Germany.
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